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14-day return policy

After receiving the order, a private individual purchaser has the right to withdraw from the contract concluded in the e-shop within 14 days.

Info for sending the device:

Courier – Liivalaia 28, Tallinn 10118, Harjumaa

Itella Smartpost – Ajakirjandusmaja

Omniva – Tatari Rimi parcel locker

Contact tel. no. +372 58 929 575

E-mail info@nordicgamer.ee

Terms and conditions of the right of withdrawal:

  • After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.
  • The right of withdrawal does not apply if the buyer is a legal person.
  • To use the 14-day return policy, the ordered goods must not be used in any way other than what is necessary to ascertain their nature, characteristics, and functioning, in the same way as testing goods is allowed in a physical store.
  • Seller's identification stickers must not be removed or damaged.
  • If the goods have been used for any other purpose than that which is necessary to ascertain their nature, characteristics, and functioning, or if they show signs of use or wear, the Online Store reserves the right to reduce the refunded amount in proportion to the diminished value of the goods.
  • The buyer shall bear the costs of returning the goods, unless the reason for the return is that the product to be returned does not comply with the order (e.g. wrong or defective product).
  • The Buyer must return the goods within 14 days following the submission of the application or provide proof that they have handed over the goods to the carrier within the aforementioned period.
  • The online store shall immediately, but no later than 14 days from the date of receipt of the withdrawal application, return to the buyer all payments received from the buyer under the contract upon receipt of the returned goods.
  • The online store may withhold reimbursement until it has received the goods back or the consumer has supplied evidence of having sent back the goods, whichever occurs first.
  • If the buyer has explicitly chosen a delivery method other than the cheapest ordinary delivery method offered by the E-shop, the E-shop is not obliged to reimburse the buyer for the cost exceeding the cost of the ordinary delivery method.
  • The online store has the right to withdraw from the sales transaction and demand the return of the goods from the buyer if the price of the goods in the online store has been marked significantly below the market price of the goods due to an error.